Privacy policy

Privacy & Data Protection (GDPR)​

  • Hampshire Gluten Free Company are passionate about keeping your personal information secure, below you will find how we handle, store & share personal data.

  • Hampshire Gluten Free Company provide products for sale online and at attended events and receive personal data for the management of online goods orders. As part of the ordering process the customer provides personal details pertaining to their order and the subsequent delivery of their order.

  • For online orders the following data is collected; Name, Address, Contact Details (email & phone number), 'safe space' delivery location to allow for orders to be fulfilled.

  • In order to complete an online order customers complete payments via 3rd parties (PayPal or Shopify Payments) and pass transactional data only. They don't store personal information, or store physical payment details

  • We utilise Google and Shopify Analytics to monitor the status and performance of our website to make improvements for our customers. Data is anonymous and cannot be tracked to individual IP addresses.

  • Personal data related to customers name, address, contact details (email & phone number) and 'safe space' delivery location are shared with our preferred 3rd party delivery partners to facilitate delivery of online orders

  • Hampshire Gluten Free Company may collect data related to name and email address marketing purposes, or to advise on any delays / issues with events or online orders. Personal data will not be shared with third parties for marketing purposes.

  • Hampshire Gluten Free Company are exempt from requirements to register with UK ICO, however we follow their guidance and processes in relation to GDPR

  • Should you have any further questions or queries relating to data protection and/or information security, please email us directly at hampshireglutenfree@outlook.com